Toledo Residential Food Waste Composting

Description

Our procedure is to pick up your collection bucket from your front porch every week. If your housing situation requires your bucket to be picked up from anywhere that is not a front porch or while not being visible from the street, (apartment, condo) please explain pickup instructions in detail when you checkout in the “Customer Provided Note” field.

You will receive an email within 24 hours of signing up that will tell you when we are dropping off your bucket and when your weekly pickup day is. Buckets include a liner each week.

Using the phone number you sign up with, we will send a weekly text reminder prior to your pickup day to have your bucket out and visible from the street by 7 a.m. the next day.

Materials Accepted

By subscribing to Residential Composting Service, your household agrees to only include materials listed that are compostable and not include any materials that are not listed. Midtown Composting reserves the right to not pick up a bucket if discovered upon pickup, the bucket contains materials not accepted, without refund or credit.

If your household would like to compost an item that is not listed but questionable, please email us or use the chat function on the lower right.

Pickup Procedure

By subscribing to residential composting service your household agrees to have the collection bucket placed on your front porch and visible from the street (or pre-designated location) by 7 a.m. on pickup day. Buckets that are not picked up due to not being placed out by 7 a.m., nor visible from the street, will not be refunded nor credited. If a bucket is not sighted by the driver, the pickup location will be photographed and timestamped.

Midtown Composting strives to have pickups completed by 9 p.m. each day although pickups may run later due to the ever-changing nature of pickup service. If Midtown Composting does not or will not make pickup on designated pickup day for any reason, there will be an email or text message sent explaining the situation and when pickup will occur.

While striving to complete pickups by 9 p.m. on each designated day, there may and have been delays in service due to severe weather, driver shortages, and vehicle mechanical problems. If it is discovered that a pickup is missed due to a mistake on behalf of Midtown Composting; arrangements to make pickup will be made or there will be a credit received for missed service.

Collection Buckets

The 5-gallon collection bucket that will be provided upon initiation of service is the property of Midtown Composting. Your household agrees to not modify, or utilize the bucket for any other purpose other than for collection and pickup of organic materials.

Lost or stolen buckets will incur a $5.00 replacement fee. Bucket lids will incur a $2.00 replacement fee.

If you choose to cancel the service, we will approve the cancelation as soon as we get our bucket back.

Free Compost!

Once a year your household may receive 15 Gallons of finished compost (3 buckets) for your gardening or landscaping needs. Additional compost will be available for purchase. You can also donate your compost. We’ll send out emails about this in early March but you can also let us know via email or chat anytime.