Privacy Policy

At Midtown Composting & Recycling Co. (aka Midtown Composting, “we”, “us”, “our”), we’re committed to protecting your privacy. This policy explains how we collect, use, and share your information when you use our website midtowncomposting.com.

Information We Collect

We collect information you provide us, like your email, name, phone number, and address when you sign up for our services. We also collect information about how you use our website, like your IP address and browser type.

How We Use Your Information

We use cookies to remember your preferences and improve your experience. We use your information to provide and improve our composting services, communicate with you, process payments, and comply with our obligations.

Sharing Your Information

We never share your information with any third parties/affiliates for marketing/promotional purposes. We will never sell your information. We only share your information with the trusted third parties who help us provide our services, like payment processors and communication platforms for phone and text message communications.

Stripe Credit Card Processing

We use Stripe to process credit card payments. See their privacy policy here.

MightyCall & Twilio Messaging Terms & Conditions

You agree to receive informational messages (delivery notifications, account notifications, etc.) from Midtown Composting. Message frequency varies. Message and data rates may apply. For help, reply HELP or contact us. You can opt out at any time by replying STOP.

To ensure your privacy when using our text messaging service provided through MightyCall, we want to be transparent about the data shared with them:

  • Phone Number: MightyCall and Twilio requires access to your phone number to send and receive text messages.
  • Message Content: MightyCall and Twilio may have access to the content of your messages for service functionality and to comply with legal obligations.
  • Usage Data: MightyCall and Twilio may collect data on your usage of the text messaging service, such as message frequency and timing.

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict how we use your information.

See Twilio’s privacy policies here, here, and here, and see MightyCall’s privacy policy here.

Security

We do not take security lightly and we do take all reasonable steps to protect your information, but no method is 100% secure.

Children’s Privacy

Our services are not for children under 18.

Changes to this Policy

We may update this policy. We will post any changes on our website.

Contact Us

If you have any questions, please contact us.